Upcoming Webinars

Get ready for our upcoming webinars - a chance to learn, connect, and grow. Join expert speakers, explore diverse topics, and expand your horizons with insightful sessions that promise to inspire. Don't miss out on this opportunity to gain valuable knowledge and connect with like-minded individuals.

Click here to learn more about our speakers!



Key Elements of a Cybersecurity Plan in LTC Facilities

March 6, 2024 | 10:00 am - 10:30 am

How mature is your facility’s cybersecurity posture?  



Lunch Bites – The Basic Science of Viruses

March 13, 2024 | 12:00 pm - 12:15 pm

Come learn about viruses and how they may make you sick with Amy Lee from Coretactics.  This 15-minute Lunch Bites webinar will teach you the differences between COVID-19 and SARS-CoV-2. Additionally, you will discover the three basic components of a virus and how they replicate and infect new hosts.  You will discover why infection control […]



Lunch Bites! – Stopping Virus Spread and Surface Cleaning

May 8, 2024 | 12:00 pm - 12:15 pm

Amy Lee from Coretactis will explain how viruses enter individuals via surfaces.  You will also discover the significance of the distinctions between cleaning and disinfection.  You will discover what Contact Time in cleaning and disinfection is, as well as how to interpret the label on a disinfectant.

Meet Our Speakers

Jackie Pappalardi Headshot

Jackie Pappalardi, RN. BSN


In this role, Jackie directs the overall management of the Foundation for Quality Care including the development and implementation of all its educational programs, research projects, and fundraising activities. Jackie is a registered nurse with more than 40 years of service in the public and private healthcare delivery system. Her experiences include leadership positions to achieve accreditation, develop and implement emergency management programs and build strong quality improvement practices.  She has demonstrated leadership and management experience at the state level enabling her to work closely with providers across the healthcare continuum.  She provides leadership to NYSHFA-NYSCAL on policy guidance, member operation services, and the direction for the clinical, quality, and education programs for nursing home and assisted living providers.  Jackie is responsible for program development and coordination of the Long Term Care Leadership Institute. Jackie serves on the American Health Care Association’s Quality Committee and Emergency Preparedness Committee and has presented at region, state, and national conferences.

Melony Spock Headshot

Melony Spock


Melony Spock began as a part-time program assistant in April of 2007 working on various projects including the Warfarin Safety Study, Customer Satisfaction Grant and the Mouth Care Without a Battle grant project. In February 2019, Melony took on a full-time position to coordinate special projects and assist with the Foundation for Quality Care. Melony previously worked as the Education and Membership Manager for PS21 in Chatham, NY where she developed an education program for youth and seniors. In her free time, Melony is very active in her community. She has served as President of the Board of Education for Chatham Central School District and serves in an elected position as a Chatham Village Trustee.

Amy E. Lee Headshot

Amy E. Lee, RN, MSN, CRRN, QCP


Amy Lee is the President and CEO of Coretactics™ Healthcare Consulting, Inc. Amy has a Master’s in Nursing, a Certification in Nursing Rehabilitation, is a certified OASIS Master Trainer, a QAPI Certified Professional.

She is a pragmatic and innovative national speaker who uses her decades of experience in acute and skilled nursing to bring a holistic approach to healthcare operations. Amy has established numerous best practice approaches in falls reduction, wound care management, antipsychotic reduction, behavioral management, infection prevention & control, person-centered care planning, and reducing re-hospitalizations, just to name a few.

Her knowledge of regulatory compliance, operations, CMS Five Star Rating, MDS 3.0, CMS Quality Measures, and reimbursement allows her to assist teams with improving resident care as well as their strategic position in the healthcare market.