Upcoming Webinars

Get ready for our upcoming webinars - a chance to learn, connect, and grow. Join expert speakers, explore diverse topics, and expand your horizons with insightful sessions that promise to inspire. Don't miss out on this opportunity to gain valuable knowledge and connect with like-minded individuals.

Click here to learn more about our speakers!


March

2

Lunch Bites! Learn How 2-1-1 Can Connect You to Needed Essential Community Services

March 2, 2024 | 10:00 am - 11:00 am

What is 2-1-1?   SPEAKER:  Kelly Dodd | Chief Operation Officer, 2-1-1 New York Inc. | Vice President, United Way of New York State 2-1-1 works a bit like 9-1-1.  Calls to 2-1-1 are routed by the local telephone company to a local or regional calling center.  The 2-1-1 center’s referral specialists receive requests from […]

April

17

Lunch Bites! – Cleaning Your Hands

April 17, 2024 | 12:00 pm - 12:15 pm

Do you know how to properly clean your hands? This lunch bite will remind you how to clean your hands with hand sanitizer and soap and water. You’ll understand when to use alcohol-based hand sanitizer and when to use soap and water. Steps will be demonstrated for cleaning your hands properly to protect you and […]

Meet Our Speakers

Jackie Pappalardi Headshot

Jackie Pappalardi, RN. BSN

NYSHFA | NYSCAL
EXECUTIVE DIRECTOR OF THE FOUNDATION FOR QUALITY CARE

In this role, Jackie directs the overall management of the Foundation for Quality Care including the development and implementation of all its educational programs, research projects, and fundraising activities. Jackie is a registered nurse with more than 40 years of service in the public and private healthcare delivery system. Her experiences include leadership positions to achieve accreditation, develop and implement emergency management programs and build strong quality improvement practices.  She has demonstrated leadership and management experience at the state level enabling her to work closely with providers across the healthcare continuum.  She provides leadership to NYSHFA-NYSCAL on policy guidance, member operation services, and the direction for the clinical, quality, and education programs for nursing home and assisted living providers.  Jackie is responsible for program development and coordination of the Long Term Care Leadership Institute. Jackie serves on the American Health Care Association’s Quality Committee and Emergency Preparedness Committee and has presented at region, state, and national conferences.

Melony Spock Headshot

Melony Spock

NYSHFA | NYSCAL
PROJECT MANAGER, SPECIAL PROJECTS MANAGER

Melony Spock began as a part-time program assistant in April of 2007 working on various projects including the Warfarin Safety Study, Customer Satisfaction Grant and the Mouth Care Without a Battle grant project. In February 2019, Melony took on a full-time position to coordinate special projects and assist with the Foundation for Quality Care. Melony previously worked as the Education and Membership Manager for PS21 in Chatham, NY where she developed an education program for youth and seniors. In her free time, Melony is very active in her community. She has served as President of the Board of Education for Chatham Central School District and serves in an elected position as a Chatham Village Trustee.

Amy E. Lee Headshot

Amy E. Lee, RN, MSN, CRRN, QCP

CORETACTICS HEALTHCARE CONSULTING
PRESIDENT & CEO

Amy Lee is president and CEO of Coretactics™ Healthcare Consulting, Inc., a healthcare improvement company founded on her passion for high performance and healthcare excellence. Amy is a pragmatic national speaker and innovative and industry-leading thinker who blends more than 30 years of acute and long-term care experience with a holistic approach to healthcare operations.

Amy has established numerous best practice approaches in infection prevention & control, falls reduction, wound care management, antipsychotic reduction, behavioral management, person-centered care planning and re-hospitalization reduction, just to name a few. Her knowledge of regulatory compliance, operations, CMS Five Star Rating, MDS 3.0, CMS Quality Measures and PPS & Case Mix reimbursement empower her to guide interdisciplinary teams with improvement of resident care & quality outcomes as well as strategic position in the health care market.

Her expertise in healthcare management allows her to connect with leadership teams to develop strategy that drives meaningful, sustainable change resulting in outcomes that are the pride of an organization.